The hardest thing about user testing and 5 tips to help — giffconstable.com

The hardest thing about user testing and 5 tips to help http://t.co/YqDpMqvI by @giffconstable
There are two established New York tech companies who do a great job of getting close and staying close to their customers: Meetup and The Ladders. Andres Glusman (VP of Strategy, Meetup) and Jeff Gothelf (Dir of UX, The Ladders)
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