Web Forms How-To Part 2: Helpful and Trusted | UX Magazine

Web Forms How-To Part 2: Helpful and Trusted: Web forms are the web equivalent of the sales agent in a store. Ma… http://t.co/i0jp7s6f
Web forms are the web equivalent of the sales agent in a store. Many anonymous people are entering the store and the sales agent wants to convert them into customers. The agent has his smile and is ready to help prospective clients with anything. Web forms need to have this same positive demeanor, to be helpful and inspire confidence.
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