Bending the Protocals: Useful Variations on Usability Tests

Bending the Protocals: Useful Variations on Usability Tests http://t.co/Dt3pEEAv via @uie #yam #ux
Usability tests are the workhorse technique for teams to understand how their users interact with their design. The best teams conduct frequent tests, giving each team member regular opportunities to learn where their design elicits frustration and delight.
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