Ipsos MORI | Comment & Analysis | The loyalty equation: usability vs. visibility

The #loyalty equation: #usability vs. visibility: Fiona Moss in @TheGrocer on #customerloyalty and #socialmedia http://t.co/sBnbYjEC #MRX
With new technologies meaning that loyalty schemes can be embedded further and further into our lives, how far is too far? Fiona Moss writes for The Grocer.

Posted in User experience (UX) | Permalink.

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