Apel Mjausson – Usability: Six Layer Model of User Process

#Usability: Six Layer Model of User Process. Wish I could remember the original source. http://t.co/ii567xyt #UX
This model is useful for separating the different layers of abstraction. In the following list the level of abstraction is highest at the top. Proposition: What is it we’re offering the user? Is it to buy a new pre-specified car or to customise their car and then buy that? Concept: What is the …
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