How To Deliver Exceptional Client Service – Smashing Magazine | Smashing Magazine

Some more great reading. Delivering on time and on budget is not exceptional service. That's just your job.
This article details a few ways of how to take your client service to the next level and deliver a better experience, starting with the most important aspect: the relationships that you establish with the clients who hire you.

Posted in User experience (UX) | Permalink.

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