User expectations « Patrick Foley

If you're going to change something users are used to, you better make it a LOT better http://t.co/rkD6fSBV #Usability
I had work in Chicago yesterday and today (I’m taking the Amtrak home at the moment). I stayed at the Swissotel. It’s a nice hotel – great bedding, good bathroom, and one of the best views I’ve ever enjoyed in a hotel room.
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