Roll-up-your-sleeves research methods: Starting Your User Research http://t.co/JEPoeXLD via @uie
“Damn, I wish we’d done this a year ago.” That’s what I hear right after I’ve started a team on their first user research project. The process of learning what your users need is so powerful, senior stakeholders wish they could go back in time and create their products and services over again, this time with the insights they’ve just
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