Scott Klemmer: “Pay attention to what people do, rather than to what they say.” #usability #needfinding

Scott Klemmer: "Pay attention to what people do, rather than to what they say." http://t.co/XLh4ndhh #usability #needfinding
Scott Klemmer: "Pay attention to what people do, rather than to what they say." http://t.co/XLh4ndhh #usability #needfinding
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